Effective Date of Current Policy: June 30, 2015
1. What information we collect.
We collect information you give us or permit us to access. This information may include, but is not limited to, the following:
- types of information which may be identifiable to you (collectively “Personal Information”) such as your name, username, email address, and password;
- information from Third-Party Services;
- your contact information, such as your phone number or email;
- social media information and profiles;
- your credit card information (although we use a third-party payment processor);
- billing address and shipping address, if you make purchases through the Services;
- live chats and customer service emails and phone calls;
- order history, designs, preferences and testimonials;
- survey responses;
- information about gift recipients provided by the giver.
Other information we may automatically collect includes, but is not limited to:
- the name of your internet service provider;
- the IP address of the computer you use to access our Services;
- your Device identifier and hardware information;
- the type of browser software you are using;
- the operating system you are using;
- the date and time you access our Services;
- referring website URLs;
- the website address, if any, you leave our Site and travel to;
- your home page customization preferences;
- search engine search terms and advertising clicks/actions;
- weblogs and other clickstream data;
- cookie information;
- other non-personally identifiable traffic data;
- other information about your interactions with us.
2. Children's Information.
We do not knowingly collect or solicit information from children under the age of 13, in accordance with the Children's Online Privacy Protection Act (“COPPA”). Furthermore, we do not knowingly allow children under the age of 18 to use the Services or to set up an account with us.
3. How we collect information.
Most of the information we collect is gathered when you search, buy, post, participate in surveys or otherwise communicate with us. If you use our Services to make a purchase, we may request certain Personal Information from you to facilitate the transaction. You may also provide us with Personal Information when you use certain Services, such as subscribing for updates from the Site or setting up an account. This may include contact information such as your name, email address, shipping address and billing address, among other information. We, or companies that provide services on our behalf, may also collect certain personal or financial information from you, such as your name, email address, shipping and billing address, company name, IP address, Device data, and payment method (including, but not limited to, your credit card number, type, expiration date or other financial information) for the purpose of supporting and processing order, authentication, and processing payments, and to enable such service providers to improve our Services. Our payment processor stores and processes your credit card or other payment information using industry-standard security measures. By making a purchase through the Services, you give us consent to use and provide your personal and financial information as we or our payment processor considers necessary to process the transaction. Our current payment processor is through Shopify Inc., which is subject to change at any time, without notice to you.
If you contact us in person, by phone, email, instant message, live chat, social media, or by some other means (either through our Services or through Third-Party Services), we may keep a record of your contact information and correspondence. When we send you emails, we may track whether you open them.
Some parts of our Services may be linked up with other accounts you have, such as your Facebook, Pinterest, Twitter, Instagram, or Google+ account (“Third-Party Accounts”). If you link to Third-Party Accounts from our Services, we may collect information about your use of the Third-Party Account. If you mention us through a Third-Party Account, we may collect publically available information and content related to your comment. If you link your account on the Services with a Third-Party Account, we may also collect and store publicly available information about your contacts and friends from the linked Third-Party Account. This information may include their photos, names, email addresses, birthdays, interests or other content available when you access such profiles on those Third-Party Services.
We may also collect and store information if you invite other users to the Services by providing us with their Personal Information.
Our Services may incorporate technology such as “pixel tags,” “web beacons,” and “cookies” that allow us to track the actions of users of our Services. Pixel tags or web beacons are tracking devices on websites or in e-mails that can monitor the behavior of the user visiting the website or sending the e-mail. Cookies are small files that web servers may place on your Devices when you visit a website.
4. How we use the information we collect.
We primarily use the information we collect and store to enhance, customize and personalize the Services and your experiences with Onto. Except if we sell all or a portion of our business, as described below, we do not rent or sell your Personal Information to anyone.
Some ways we may use your information may include, but is not limited to, the following:
- to facilitate the sale and delivery of your purchases;
- to communicate with you about your purchase or other customer service issues;
- to respond to your comments or questions;
- to provide you with additional information or administrative messages;
- to customize your experience with us;
- to generate statistics to help us improve the customer experience;
- to make the Services easier and more convenient for you (such as by prepopulating forms when you have already provided identical information);
- to provide recommendations to you;
- to send you information and marketing materials;
- to train our team members;
- to operate, provide and improve our products and Services;
- to analyze user behavior and trends;
- for our other internal business purposes.
5. Who we share information with.
Third-Party Service Providers
We may share or disclose your information to third-party service providers to conduct our business and provide you with our Services. For example, a third-party service provider may handle credit card processing, shipping, data management, email distribution, market research, information analysis, order fulfillment, marketing, data analytics, customer service, website/e-shop hosting, and promotions management. These third-party service providers and other persons may also share with us information that they have independently developed or acquired. We may combine aggregate information from pixel tags, web beacons and cookies with similar data we collect from other visitors to help us improve our Services. These third-party service providers have their own privacy policies regarding the information we are required to provide to them in furtherance of our business. We recommend that you read their privacy policies so you can understand the manner in which such information will be handled by such third-party service providers.
We may provide your Personal Information to our employees, contractors, agents, service providers and designees (“Agents”) to enable them to perform certain services for us exclusively, including:
- provision of the Services;
- order fulfillment;
- payment processing;
- Site-related services such as web hosting;
- improvement of Site-related services and features;
- maintenance services;
- distribution of advertisements and other marketing materials on our behalf.
Our Agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us.
Fraud Protection Agencies
We may work with other businesses from time to time. These affiliated businesses may sell items or provide promotions to you through the Services. We may also provide services or sell products jointly with the affiliated businesses. We will notify you when an affiliated business is associated with your transaction, and we will only share Personal Information with them that is related to your transaction or otherwise necessary.
We may choose to transfer all or part of our business assets in a sale or merger. If we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party.
6. Unsubscribing from Onto Communications.
When you make a purchase from the Services, you will automatically be subscribed to our mailing list. You may also sign up for our mailing list on the Services. If you no longer wish to receive email or other communications from us, you can select the unsubscribe provision in our communications. Unsubscribing will stop you from receiving most types of communication, but it may not apply to emails about orders or transactions you place through the Services or to respond to your specific requests. We will honor your request to unsubscribe within ten (10) days. Due to production schedules, you may receive communications already in production.
7. Disabling Collection Tools.
The Help feature on most browsers will tell you how to disable some collection tools. If you disable certain collection tools, such as cookies, pixel tags or web beacons, you may not have access to many features and some of our Services and features may not function properly. However, you can still place product orders over the telephone by first emailing us at email@example.com. Note that the Site or Services may not recognize or respond to Do Not Track (DNT) headers from web browsers.
8. Modifying or Deleting Your Personal Information.
Through your account settings, you may access, and, in some cases, edit or delete certain information that you have provided to us, such as:
- name and password;
- mailing address;
- billing address;
- email address;
- credit card information.
The information you can view, update, and delete may change as the Services change. Onto may keep information and content in our backup files and archives. If you have any questions, please contact us at firstname.lastname@example.org.
9. How we Protect Personal Information.
We or our third-party providers use a variety of security measures, including encryption and authentication tools, to help protect your information. All credit card information you supply is transmitted via secure servers and Secure Socket Layer (SSL) technology and stored with an AES-256 encryption. Although no method of transmission over the Internet, or method of electronic storage, is 100% secure, we follow all Payment Card Industry Data Security Standard (PCI-DSS) requirements and implement additional generally accepted industry standards. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. Such requirements are managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
However, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
10. No Guarantee.
Although we do our best to protect your privacy, like other companies, Onto cannot guarantee 100% the security or confidentiality of the information you provide to us.
11. International Users.
12. California Residents.
California Civil Code Section 1798.83 permits residents of the State of California to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please email us at email@example.com or write us at: Corner Design Studio, Inc., Attn: Legal - California Privacy Compliance, 374 Hooper Street, #2, Brooklyn, NY 11211.
13. Age of Consent.
By using this Site, you represent that you are at least 18 years old and who can form legally binding contracts with us to use the Services.
15. Contact Us.
If you have any questions, complaints, or claims with respect to the Services or any of the Onto agreements, you may email us at firstname.lastname@example.org or write us at: Corner Design Studio, Inc., Attn: Legal - California Privacy Compliance, 374 Hooper Street, #2, Brooklyn, NY 11211.
Copyright © 2015. Corner Design Studio, Inc. All Rights Reserved.